Not Happy?

We always strive to provide a top quality experience for our customers, occasionally however things do not go according to plan – if you are not satisfied with any aspect of the service that you have received from us then please contact the Branch Manager at the site that you have visited, they are best placed to help you in the first instance.

If you are still not satisfied then please contact Head Office on 01590 623464 who will attempt to resolve your complaint in a timely manner. If you prefere you can complete the form below which goes direct to a Senior Manager.

Issue Resolution

For complete piece of mind we belong to Motor Codes which is the Motor Industry Code Of Practice and our subscriber number is 5144.  They can be contacted on 0800 692 0825 or visit  In the event that your complaint cannot be resolved locally then they can provide a CTSI certified Alternative Dispute Resolution (ADR) service.

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